An RAA Approved Repairer must guarantee their workmanship and maintain a fair pricing policy. An RAA Approved Repairer must also maintain standards in equipment and qualifications to remain accredited.

The RAA strongly recommends the services of Approved Repairers.

RAA Approved Repairers guarantee the effectiveness of their repairs under normal operating conditions for a MINIMUM of three (3) months or five thousand (5,000) kilometres, whichever occurs first.

RAA Approved Repairers must, on request from an RAA member, provide a written estimate of repair costs. If the costs will exceed the estimate by 10% or more, the member must be advised and give authority to proceed.

As an approved Mechanical Repairer our procedures have been certified and approved by the RAA. 

Certification means that you can be sure that our Business meets the high standards set by one of the finest motoring organisations in the world in terms of equipment, competency and service.

Sales of Vehicles & Parts.

Ready observance of State and Commonwealth laws, especially those relating to the sale of motor cars and machinery.

Truth in advertising and in all dealings, whether in contracts or advertising.

Honesty in all financial information and dealings, whether in contracts or advertising.

Honouring all obligations and promises in good faith.

A willingness to co-operate in raising the stature of the Motor Trade within the community.

Repairers & Specialists.

MTA members will maintain a high standard of practice and recognise the customers right to courteous service at all times.

MTA members will act honestly and fairly in all his dealings with the public and will conduct his business with the highest level of skill and integrity.

MTA members will price goods and services fairly and avoid deceptive pricing and advertising practices.

MTA members will, upon request, examine your vehicle and return to you a diagnosis of any faults detected, together with an estimate of the cost of the necessary repairs.

MTA members will notify the customer in advance of any dismantling charges necessary to arrive at an estimate of repairs and inform the customer if the estimate does or does not include the price of parts.

MTA members will carry out only those repairs authorised and included in the estimate. But if during the progress of such work further defects are detected being unrelated to the original instructions, then your MTA member will advise the customer of such defects and may seek the customer's permission to carry out the additional work, either immediately or at some future date.

MTA members will guarantee repairs (effected by him) against failure due to defective workmanship or faulty parts (supplied by him) for a specific number of kilometres or period of time. If for any reason your MTA member considers circumstances preclude him issuing a guarantee, then he will make this fact clear to the customer prior to his signing of the job sheet or the commencement of any work.

Any guarantee either stated or implied is subject always to the consumers rights at law.

Most credit cards accepted.

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